At Zolo Shop BD, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you provide to us when you interact with our website. This includes:
- Personal Identifiable Information (PII): Name, email address, phone number, billing address, shipping address.
- Payment Information: Credit card details or other payment method details (processed securely).
- Technical Data: IP address, browser type, operating system, browsing activity (collected via cookies).
How We Use Your Information
We use the information we collect to:
- Process Orders: To process and deliver your orders and communicate with you about order status.
- Improve User Experience: To personalize your shopping experience, improving website functionality and recommendations.
- Marketing and Promotions: To send you updates on new products, offers, or special promotions. You can opt out of marketing emails at any time.
- Customer Support: To assist with any queries or concerns regarding your orders or our products.
Data Protection and Security
We implement appropriate technical and organizational measures to ensure the security of your personal information. Your data is protected through encryption protocols and secure payment gateways.
Cookies
We use cookies to enhance your browsing experience on our website. Cookies allow us to remember your preferences, track website traffic, and personalize content. You can disable cookies in your browser settings, but this may affect your experience on our website.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services (e.g., shipping partners, payment processors). All third-party service providers we use are obligated to protect your information.
Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Correct: Update or correct any inaccurate or incomplete information.
- Delete: Request the deletion of your data, subject to certain exceptions (e.g., for fulfilling an order).
- Opt-out: Unsubscribe from marketing communications at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review this policy periodically for any updates.
